Senior Customer Service Representative Jobs in Dubai

Responsibilities: Determining business needs via consultation, business analysis, and targeted observations. Assessing existing IT infrastructure and recommending improvements. Developing and configuring customized SAP solutions. Writing scripts and programs to create user-frien More...

Responsibilities Oversee all design projects, from conception to delivery Design original pieces, including illustrations and infographics Review junior designers’ work to ensure high qualityRefine images, fonts and layouts using graphic design software Apply typography More...

Responsibilities: Produce, edit, and coordinate dynamic content for core digital platforms, including all our brand's websites, and social media channels. Lead creative strategy aligned with business objectives, messaging, audiences, and priorities, implementing a robust creativ More...

Own topics such as captain economic, performance monitoring and reporting processes at Careem and be a single point of contact for financial and operational performance reporting to both internal and external stakeholders Support Head of Operations within the Central Ops org in Stra More...

Responsibilities: Provides oversight and guidance on proposal work assignments requested of the graphics and editorial staff, as well as provide constructive feedback on the work products. Provides guidance to the proposal team writers in preparing the technical components of the More...

Responsibilities: Maintain list of projects, which are given to IT strategic development partners in a timely manner and provide analysis of cost and effort of the same at agreed intervals. Maintain register of Service Improvement Requests (SIR) and ensure that information held is a More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Ensuring that documents are accurate and well-maintained. Keeping up-to-date with company announcements and factory recalls. Organizing and maintaining customer and service records. Maintaining good relationships with clients. Liaising with manufacturers. Neg More...

Responsibilities: Handling intake, scanning, verification, and storing documents. Filing and archiving relevant documentation. Retrieving files for other employees and customers when needed. Designing templates for documents, file types, and document databases. Checking and edi More...

Responsibilities: Leads business departments through gap analysis of “as is” and “to be” business processes and carries out business systems requirements through the analysis, specification, and verification of multiple levels of requirements from an end-to-e More...

Responsibilities: Ensure all work papers and internal audit reports comply with quality control standards and are properly backed up and stored in accordance with department policies Determine compliance with policies and procedures Identify areas of improvement and secure Manageme More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities Develop frameworks for internal use, including Enterprise wide use of webservices and reusable components Ensure adequate tools and practices are established to support high availability of production systems Ensure there is proper documentation and inhouse knowled More...

Responsibilities: Understanding project specifications and developing time schedules and budgets that meet them. Negotiating with vendors and contractors to secure the best prices. Observing existing processes, analyzing staff performance, and addressing deficiencies accordingly. More...

v Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, v More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Ensure that all customer emails and social media complaints are followed up and resolved within 24 hours of being received Resolve all customer issues that cannot be solved by the agents. Escalation matrix is followed and updated Monitor and evaluate the overall support centre perf More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtr More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...