Mena Customer Service Lead Jobs in UAE

University degree in Computer Science, Business Administration or Aviation field, Masters a plus. Minimum of 3 years of experience in Digital Aviation/Airport Operations. Minimum of 5 experience in Customer Success Management or Consulting within a Digital Solutions or Technology More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Delivering high quality technical services to Oracle CSS Customers Ensuring adherence to internal odology, tools and quality standards Identifying required/recommended actions on customers systems as main output of service delivery, based on own knowle More...

Develop business-forecasting models. These models should provide market forecasting, with a primary focus on market variables that will influence business volume, profitability and market change. Produce feasibility studies, which will identify business opportunities both in retail More...

1. Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. 2. Data Analysis: Utilize customer feedback, survey responses, and oth More...

Project Knowledge Management - Follow up with all tenant related matters for new and existing buildings Follow up: this queue houses work orders that require additional follow-up prior to dispatching. This work orders in tis queue should be processed from oldest to newest. Rou More...

Responsibilities: Meeting with the management team to define EHS goals and objectives. Training employees on health and safety policies and best practices. Conducting inspections and identifying hazards and EHS violations. Providing solutions and intervention strategies for hygi More...

Greet patients or their families and determine the nature of their inquiry. Provide information to assist patients or refer them to the appropriate contact, either in the organization or elsewhere. Advocate for patients’ and their families’ rights and responsibilities, confidentiality More...

As a Customer Happiness Center Representative you will be the first point of contact for customers handling inquiries concerns and feedback with a focus on providing an exceptional customer experience. You will represent the company in a friendly professional manner helping to resolve More...

Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. Data Analysis: Utilize customer feedback, survey responses, and other rele More...

Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable ac More...

Job Description Build and maintain strong relationships with customers to ensure their success and satisfaction Onboard new clients guiding them through the implementation process and providing training Monitor customer usage and engagement with the product to identify opportunitie More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S More...

SPEED & SPIRIT is what we look for in our candidates defined by some simple values that inspire us to BE DRIVEN in our performance BE VIBRANT in our sporting legacy BE TOGETHER in our team spirit and BE YOU to let our individual talent and experience shine. Applying for a job at P More...

Roles & Responsibilities Build and maintain corporate relationships to position our brands favorably in the UAE market and other markets where GCS is present. Collaborate with marketing teams to develop and implement campaigns and promotions that enhance the customer experience. Driv More...

Job Summary & Purpose:Provide administrative support to customer care teams ensuring seamless issue (carryin related) resolution and accurate documentation.Coordinate service delivery manage customer inquiries and resolve issues to ensure customer satisfaction within the agreed TA More...

We re Hiring: We are looking for an ambitious and talented Female Customer Representative to join our team for Dubai Office. The ideal candidate should be an experienced well organized and proactive Sales & Business Development professional with the objective to win new clients More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

We are promoting this job opportunity as provided by a third party, the employer. In case of your interest in this job opportunity and for more details please click on Apply button below, which will take you to the employer's website Sykes and Sitel are now Foundever™ A More...