Manager Customer Experience Improvement Jobs in UAE

Key Responsibilities Act as the main point of contact for customers handling inquiries and requests both online (emails social media live chat) and offline (calls in-person meetings). Ensure a smooth customer journey across all touchpoints from initial engagement to vehicle delivery More...

As the Senior Manager CX Strategy you will be part of the Regional Customer Experience team at Talabat. You will play a pivotal role in transforming customer experience at Talabat ensuring that our platform is intuitive personalized and reliable delighting customers at every touchpoi More...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): Customer channel management Case Management Customer onboarding and relationship management Contract More...

Work Flexibility: RemoteWhat You Will DoManages customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy.Analyzes operational processes escalation procedures and performs training needs assessments More...

Were looking for a curious data-driven and customer-obsessed Specialist to join our Customer Experience this role youll be the go-to person for customer feedback analyticsspecifically around Net Promoter Score (NPS) Resolution Metrics and deep-dive discovery pieces that drive custome More...

Were looking for a curious data-driven and customer-obsessed Specialist to join our Customer Experience this role youll be the go-to person for customer feedback analyticsspecifically around Net Promoter Score (NPS) Resolution Metrics and deep-dive discovery pieces that drive custome More...

As a Specialist CX you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large dat More...

As a Senior Specialist CX Insights you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and More...

Black Pearl is recruiting for a client in the UAE seeking a talented Digital Customer Experience (CX) Specialist to develop and implement strategies that enhance digital customer interactions and align with the organizations goals.Key Responsibilities:Support the design and implementa More...

Are you a customer experience leader with a passion for digital innovation We are looking for a Vice President of Customer Experience and Digital Channels to drive transformation enhance customer engagement and optimize digital platforms.About the Role: As the VP you will lead the cus More...

Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines. Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining cust More...

Job Description SummaryJob DescriptionCompany Overview:Working at GE Aerospace means you are bringing your unique perspective innovative spirit drive and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas we will listen More...

Amazon is looking for an experienced talented and detail oriented individual to join our Customer Experience and Business Trends team to support our business in Middle East Turkey and South Africa. Our teams mission is to look around corners for innovations meaningful for Amazon custo More...

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces difference More...

We are seeking a highly skilled and customer-oriented Customs & Customer Experience Specialist to join our team. You will play a key role in managing customs documentation and compliance processes while ensuring excellent service delivery by managing customer inquiries processing More...

We are looking for an experienced and motivated Customer Experience Coordinator to lead a small but dynamic team focused on delivering outstanding service. You will join a small agile local team where your contributions truly matter youll take the lead on essential tasks and help us More...

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces difference More...

As the Marketing Manager for EMEA Region you will play a pivotal role in driving existing customer revenue & engagement building strategies and programs to fuel Payoneers growth across the region. This role requires a resultsdriven marketer with a deep understanding of the EMEA ma More...

Sia Partners Middle East is looking to grow its team in Abu Dhabi with resources experienced in topics related to customer experience and service design. The expected resource(s) should have demonstratable knowledge and experience in tools and practices related to this topic and have More...