وظائف Manager Customer Experience Improvement في الإمارات

As a Sr. Specialist Customer Experience you will be responsible for analysing customer journeys identifying pain points and driving solutions that improve customer outcomes. You will own specific CX programs end-to-end from problem definition through execution and optimisation.This role is hands-on....

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexib...

As the Marketing Manager for EMEA Region you will play a pivotal role in driving existing customer revenue & engagement building strategies and programs to fuel Payoneers growth across the region. This role requires a resultsdriven marketer with a deep understanding of the EMEA market landscape stro...

Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions enhance service...

Role Summary: We are looking for an Engineering Manager to lead our Quality & Automation team at Talabat. This is a highly hands-on technical leadership role where you will spend a significant portion of your time designing implementing and unblocking the toughest quality challenges.You will build t...

Sia Partners Middle East is looking to grow its team in Abu Dhabi with resources experienced in topics related to customer experience and service design. The expected resource(s) should have demonstratable knowledge and experience in tools and practices related to this topic and have the ability to...

As the Senior Manager CX Strategy you will be part of the Regional Customer Experience team at Talabat. You will play a pivotal role in transforming customer experience at Talabat ensuring that our platform is intuitive personalized and reliable delighting customers at every touchpoint to drive bra...

Key Responsibilities Act as the main point of contact for customers handling inquiries and requests both online (emails social media live chat) and offline (calls in-person meetings). Ensure a smooth customer journey across all touchpoints from initial engagement to vehicle delivery and after-sales...

As a Senior Specialist CX Insights you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large d...

Are you a customer experience leader with a passion for digital innovation We are looking for a Vice President of Customer Experience and Digital Channels to drive transformation enhance customer engagement and optimize digital platforms.About the Role: As the VP you will lead the customer experienc...

As a Specialist CX you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncove...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): Customer channel management Case Management Customer onboarding and relationship management Contract and dispute man...

DescriptionCalling all truly AWESOME people!About Stranger SoccerStranger Soccer () is a Singapore-based company experiencing explosive a few short years after launching a revolutionary platform and Mobile App for on-demand football the company has amassed over 50000 registered users playing hundre...

Work Flexibility: RemoteWhat You Will DoManages customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy.Analyzes operational processes escalation procedures and performs training needs assessments for identifying...

Were looking for a curious data-driven and customer-obsessed Specialist to join our Customer Experience this role youll be the go-to person for customer feedback analyticsspecifically around Net Promoter Score (NPS) Resolution Metrics and deep-dive discovery pieces that drive customer-centric decis...

We are  currently looking Customer Experience Support Executive for our UAE  operations with the following terms & conditions. Key Accountabilities  Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department...

We are looking for a Digital Customer Experience Specialist to support the development improvement and quality assurance of customer journeys across digital channels including the website and mobile this role you will work closely with CX designers and IT teams to make sure digital services are smo...

Black Pearl is recruiting for a client in the UAE seeking a talented Digital Customer Experience (CX) Specialist to develop and implement strategies that enhance digital customer interactions and align with the organizations goals.Key Responsibilities:Support the design and implementation of digital...

Amazon Customer Service is looking for an exceptional Executive Assistant who wants to work in a fast-paced exciting and growing team. We need someone who is bright and motivated with a proven history of high performance and the ability to operate under pressure. This EA role will support two Direct...

Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines. Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction. Ensure...