Wireline Logging Operator - Oilfield Services
Posted on :
28-03-2024
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1 Vacancy
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Job Description
Req ID : 2376152
Desktop Support Technician
Are you a tech-savvy problem solver who loves resolving computing pain points? Do you enjoy interfacing with both technical & non-technical audiences and ensuring smooth hardware & software installation processes? Join this fast-growing, innovative financial services company as their new Desktop Support Technician. In this role, you will serve as the point of contact for team members seeking assistance with technical issues. You will set up laptops, perform remote troubleshooting, walk colleagues through the problem-solving process, coordinate with vendors, and perform system updates. This is a full-time, permanent, flexible role based in Irving, TX.
Requirements
Must Haves
- At least 2 years spent in a technical support role in a personal computing environment or IT organization
- Mastery of the Microsoft Office suite (specifically Office 365), Windows 10 & preceding platforms, and Active Directory or related software
- Demonstrated ability identifying the cause of processing problems, conducting meaningful research, establishing corrective actions, and ensuring proper documentation
- Strong understanding of computer system hardware principles & procedures and IT security systems (firewalls, password protection, authentication, site-specific controls on physical computer access)
- Excellent verbal & written communication skills with an ability to explain complex problems and propose solutions to both technical & non-technical audiences
- Stellar time management and organizational skills with the ability to thrive in a fast-paced environment
- High school diploma
Nice-To-Haves
- Bachelor s degree
- Comp TIA A+ certification or related
Benefits
Why Work for This Company?
- Competitive salary and comprehensive benefits package (medical, dental, vision, life & disability, 401(k), PTO)
- Ample opportunities for professional development with a solid growth plan
- Entrepreneurial, innovative culture; ability to see your ideas be applied & implemented quickly
- Opportunity to collaborate with a variety of colleagues & stakeholders to ensure optimal functionality of their computers and systems
Must Haves At least 2 years spent in a technical support role in a personal computing environment or IT organization Mastery of the Microsoft Office suite (specifically Office 365), Windows 10 & preceding platforms, and Active Directory or related software Demonstrated ability identifying the cause of processing problems, conducting meaningful research, establishing corrective actions, and ensuring proper documentation Strong understanding of computer system hardware principles & procedures and IT security systems (firewalls, password protection, authentication, site-specific controls on physical computer access) Excellent verbal & written communication skills with an ability to explain complex problems and propose solutions to both technical & non-technical audiences Stellar time management and organizational skills with the ability to thrive in a fast-paced environment High school diploma Nice-To-Haves Bachelor s degree Comp TIA A+ certification or related
Employment Type
Full Time
Department / Functional Area
Key Skills
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