Waiter / Waitress

Responsibilities:

- Greets guests and presents them with the menu.

- Informs guests about the special items for the day and menu changes if any.

- Suggest food and beverages to the guest and also try to upsell.

- Take food and beverage orders from the guest on the order taking pads

- Obtaining revenues, issuing receipts, accepting payments, returning the change.

- Performing basic cleaning tasks as needed or directed by supervisor.

- Filling in for absent staff as needed in any of the F&B department within the hotel.

- Punch in the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc