Training Manager

German Speaking Safari Operations Support (Travel/Tourism)

Our Client is an Australian-Based boutique adventure tour operating business, sells bespoke adventure safaris to southern and east Africa for small groups or FIT s from Australia, New Zealand and German-speaking They live and breathe African For over 25 years, they have explored Africa, a lifestyle that has instilled a great love for Africa in each one of They live for exhilarating, heart-stopping moments in the wild and sharing these extraordinary adventures with

Job Type: Full Time | Remote

Salary: R25 000 - R33 000
Head Office: Australia / South Africa

Requirements

• Fluency in German (Written and Spoken)
  
• Appropriate qualifications in travel, Administration or Operations
  
• Have a very good working knowledge of safari Africa having worked in travel as an operational administrator with at least 2 years of
  
• Being extremely structured, organised, honest and with a focus on attention to detail are essential, as industry-leading service is the goal!
  
• Excellent numeracy, invoicing and administrative skills
  
• Be an all-rounder, and able to work independently with initiative, reliability, and good organisational
  
• Having good MS Office skills is essential
  

Responsibilities

• Responsible for invoicing, payments of suppliers, booking confirmation forms, guest information forms and detailed final travel documents for
  
• Handling the administration for entry restrictions, visas, authorization forms, membership rewards transfers,
  
• Research various destinations and means of travel regarding prices, customs, weather, reviews
  
• Diagnose the clients specifications and wishes and suggest suitable travel packages or services
  
• Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  
• Collect deposits and balances
  
• Handle unforeseen problems and complaints and determine eligibility for money returns
  
• Create and update electronic records of clients
  
• Keep financial statements and documents
  

If you are interested, please send your application via our website or Job Link! We look forward to hearing from you!

Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta (Europe) and Cape Town (South Africa).

Fluency in German (Written and Spoken) Appropriate qualifications in travel, Administration or Operations Have a very good working knowledge of safari Africa having worked in travel as an operational administrator with at least 2 years of Being extremely structured, organised, honest and with a focus on attention to detail are essential, as industry-leading service is the goal! Excellent numeracy, invoicing and administrative skills Be an all-rounder, and able to work independently with initiative, reliability, and good organisational Having good MS Office skills is essential Responsibilities Responsible for invoicing, payments of suppliers, booking confirmation forms, guest information forms and detailed final travel documents for Handling the administration for entry restrictions, visas, authorization forms, membership rewards transfers, Research various destinations and means of travel regarding prices, customs, weather, reviews Diagnose the clients specifications and wishes and suggest suitable travel packages or services Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Handle unforeseen problems and complaints and determine eligibility for money returns Create and update electronic records of clients Keep financial statements and documents If you are interested, please send your application via our website or Job Link! We look forward to hearing from you! Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta (Europe) and Cape Town (South Africa).