Senior Executive Service Delivery

Updating sales for the opened projects.

Providing sales with active services list from the system.

Providing sales with any required information or documents from system.

Preparing reports for big projects to be communicated with PMO and the deployment team.

Providing clear details for orders to the technology team to proceed with the installations.

Extracting the list of services to sales.

Checking customer services in renewal & upgrade requests.

Follow up with SCM team to get the missing supplier quotations in the open projects.

Updating Sale on the orders process, providing the sales orders status on a weekly basis.

Following up on a daily basis for the processed orders with all concerned departments till installation.

Following up on a daily basis for the pending & rejected orders.

Providing the monthly report for sales achievement to do the incentive.

Following up with presales & finance for the cost sheet.