Sales Support

• Advise / counsel queries relating to PQs including but not limited FIA, ACCA,
• CMA, CPA, CFA, CIPD, DipIFR, CIMA, ICAEW, PwC's Management.
• Development Programme and non-PQs (open courses) directing students to the best suited programmes.
• Support personnel for customer interaction, engagement and relationship building.
• Convert leads to registered students status as per the sales targets. Support
• the entire sales process from lead generation and negotiation, to closing

Support Retail Sales

• Incoming and outgoing calls to enquiries generated from marketing activities
• Walk in clients
• Cold calls
• Contacting old or unqualified leads
• Providing sales support
• Support sales and other promotional events including but not limited to open
• days, info sessions, workshops, field trips, student benefit sessions, School
• and University career fairs, exhibitions and social events to generate leads
• Communicating effectively with clients / customers, ensuring minimum response times
• Updating and maintaining CRM to ensure validity and completeness