Sales Representative - Retail Shops

Internal Interaction Relationship:

• Sales Supervisor
  

• Retail Sales Manager
  

• Sales Area Manager
  

• Wholesales & e-commerce team
  

• Employees of EC as required
  

External Interaction Relationship:

• Customers
  

Roles & Responsibilities:

• Respond to customers; questions and inquiries regarding available products.
  

• Provide detailed information regarding the brand, in a bid to assist customers in making purchasing decisions.
  
• Introduces newly arrived products to the customers and also guiding them with the usage of the products, as required.
  

• Encourage customers to make additional purchases, to ensure that sales targets are met.
  

• Ensuring that the 4Ps of marketing are kept into account.
  

• Scan each item, ensuring that the correct price has been displayed, and total all items.
  
• Understands and promotes company programs.
  

• Coordinates sales efforts with marketing programs.
  

• Meets and exceeds sales goals and quotas.
  

• Ensures that shelf stock is clean and that the stock is not expired or damaged.
  

• Performs other assignments as required from the management.
  

Key Performance Indicators (KPI):

• Meeting Sales Targets
  

• Customer satisfaction
  

Requirements

• A high school qualification or equivalent MUST. Bachelors degree in business administration, or related field preferred.
  

• (1-3) years previous experience in customer support, client services, sales, or a related field.
  
• (1-3) years previous experience in cosmetics and skin care products.
  

• Excellent verbal communication skills
  

• Goal - oriented
  

• Energetic and motivated
  

• Capable of multi-tasking
  

TechnicalCompetencies

• Basic computer skills
  

• Microsoft Office
  
• Understanding of sales processes dynamics
  

Benefits