To maintain the cleanliness and supply of all allocated areas, including all corridors, storage areas, staff area and ancillary areas to the standard laid down by the Hotel.
To clean and make up all allocated rooms to the standard required as per the SOP.
To service dedicated Brand suites as per the ME standard.
Achieves Mystery Shopper Set Targets.
To assist in the set-up of ME showrooms when required.
To take responsibility for occupied services when requested.
To report any missing items from rooms e.g.: bathrobes, soap dishes etc.
To ensure that maintenance is reported promptly and correctly.
To ensure that any repairs to soft furnishings are reported.
To ensure that any stains on carpets and soft furnishings are reported promptly.
To be responsible for all issued keys.
To deal with lost and found guest property promptly and efficiently according to Hotel procedure.
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