Receptionist
Receptionist
Posted on :
22-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2654487
- Provide accurate information and referrals obtained from a variety of sources to field questions from the public regarding University operations, departments and programs, phone numbers, operational hours, events, etc.
- Operate complex digital telephone system to relay incoming and intra-system telephone calls
- Greet visitors and direct them to appropriate personnel or department
- Provide students/guests with general information about registration, scholarship, testing, counseling, etc., and refer students to appropriate person or department
- Maintain various voice messages associated with events, holidays and University closings
- Update and maintain University directory and other resources to ensure accurate dispensing of information; including website
- Receive mail and packages on behalf of the institution; open, sort and route mail to the appropriate personnel or department
- Answer routine questions about telephone and voice mailbox operation; report communication/computer problems to supervisor
- Work closely with Facilities and Security as needed by contacting them during an emergency or non-emergency situation
- Answer questions and provide training for new operators, on-call support or student-workers
- Maintain reception office spaces ensuring areas stocked with materials and appropriate information
- Evening and weekend duties as required
- Other duties as assigned
Employment Type
Full Time
Department / Functional Area
Key Skills
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