Parts and Service Sales Representative
Posted on :
12-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2523724
- Handles Parts and service sales to fleet customers
- Take ownership of customer parts & service issues and follow-up through closure of issues
- Visit Customer jobsite shop or maintenance facilities to observe and develop an awareness of the potential parts or service needs and record information into computer database (CRM)
- Become familiar with Customer machines & applications
- Respond to all Customer request courteously and professionally in a timely and responsive manner
- Maintains a prospecting system to ensure additional business and contribute to the achievement of sales targets
- Raise invoices / sales slips / obtain credit authorization to ensure timely closure of the sales deal
- Advise management of loss sales / parts non-availability for management to take appropriate action
- Handle return spare parts as per policy
- Generate orders and upload on OEM portals based on parts movement to ensure parts availability required to maintain maximum service level
- Analyze the exception reports on critical stocks, lost sales, excess stocks etc. and take corrective action where necessary to improve parts availability and minimize stock obsolescence
- Create article master data as and when required to ensure correct data on the system
- Track shipments and coordinate with logistics for parts consignment to ensure stocks are received on time
- Ensure the documentation / payment is in line as required by the principals to avoid delays in shipment
- Ensures regulatory requirements are in line for the warehouse facility
- Comply with the company QMS requirements.
Employment Type
Full Time
Department / Functional Area
Key Skills
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