Employer Active
• Manage payment systems in accordance with company procedures and policies
• Deliver retail and customer service activities to optimize and exceed sales targets, profitability and customer satisfaction
• Achieve sales targets set by the Sales Manager with online digital platforms
• Organize and dispatch daily customer orders. Manage refunds and returned items.
• Respond to telephone and internet queries and complaints to ensure effective communication is taken and maintain customer service levels
• Carry out duties to help support the vision, mission statement in line with the company's core values
• Receive, track, and report on the conversion of all inquiries received via email and phone into sales
• Ensure that all product lines are updated on the web store platform
• Work closely with the Logistics team to ensure that all online purchases are delivered
Full Time