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IT Systems Engineer
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
4-5years
Experience Required:
Posted:
4 November 2026 (2 hours ago)
Posted:
Application Deadline:
1 February 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Builds maintains and supports IT systems and infrastructure for internal teams and clients. Contributes to larger internal and client builds. Resolves technical tickets and escalations from first-line support. Works within agreed standards priorities and change procedures. To keep IT systems and infrastructure secure reliable and fit for purpose and to deliver new builds that are tested documented and supportable by the wider team.
Requirements
KEY RESPONSIBILITIES
Systems Build & Implementation
- Build and configure systems infrastructure and services.
- Contribute to larger internal and client builds as part of the wider team.
- Test implementations for functionality security and supportability.
- Hand over work with documentation and support procedures in place.
Infrastructure Operations & Maintenance
- Maintain servers cloud services networks and firewalls to agreed standards.
- Monitor availability performance and capacity acting before issues affect users.
- Complete patching backups and restore tests on schedule.
- Identify aging or unreliable components and recommend improvements.
Technical Support
- Resolve technical tickets from internal teams and clients within agreed SLAs.
- Handle escalations from first-line support and resolve causes.
- Keep requesters informed of progress next steps and expected resolution times.
- Escalate issues beyond the roles authority or expertise promptly and clearly.
Access Security & Change Control
- Administer tools and platforms including accounts groups and permissions.
- Apply MFA endpoint protection and configurations consistently across systems.
- Assess test and record changes with rollback steps prepared.
- Support tracking of licenses domains certificates and renewals.
Documentation & Continuity
- Maintain configuration records network diagrams and operating procedures.
- Record troubleshooting findings known issues and recovery steps for future use.
- Store credentials and recovery information only in approved secure systems.
- Ensure every maintained system can be supported and recovered by another team member.
Delivery & Time Management
- Deliver assigned work within agreed scope estimates and deadlines.
- Log time accurately against internal and client work including project tasks.
- Treat time as a cost avoiding unnecessary complexity and rework.
- Give clear updates on progress system health outstanding issues and risks
Required:
- 3 years hands-on IT experience across systems infrastructure and user support.
- Proven experience building systems and maintaining them after launch.
- Structured methodical troubleshooting and root cause analysis.
- Experience administering user accounts permissions and access across business tools.
- Practical understanding of networking servers or cloud services and backups.
- Experience resolving technical tickets and escalations for internal users or clients.
- Experience producing clear documentation and following change control procedures.
- Demonstrated ability to learn unfamiliar systems quickly.
- A degree diploma or equivalent practical experience.
Nice to Have:
- Google Workspace administration and security.
- Linux Docker Proxmox or other virtualization platforms.
- Bash or Python scripting for automation.
- Experience with DNS domains SSL certificates and web hosting.
- Experience with device management SSO and centralized access control.
- Experience with monitoring tools such as Grafana.
- Experience supporting multiple clients or business entities.
Benefits
At Nexus Solutions we value each team member and believe in building high-performing teams within a collaborative close-knit scale-up environment that encourages ownership accountability and long-term growth.
With European roots and operations across six countries we have an established presence in Dubai and are now actively expanding our footprint in the region. As we grow we are focused on strengthening our culture with people who are driven commercially minded and committed to building strong working relationships and a shared team spirit.
Our global team delivers a wide range of technology operational and consulting solutions to an increasingly complex and tightly regulated environment our clients need more than just world-class technology they need experienced partners who can guide them through regulatory operational and compliance challenges.
Why Join Us
Make an Impact: Your work will directly contribute to our organizational growth and financial health.
Collaborate Globally: Work with dynamic teams across multiple countries
Innovative Environment: We value ideas and move fast to implement improvements
Great Culture: We work hard support each other and enjoy what we do.
What We Offer
Premium Medical Insurance: Your health and well-being are our priority.
Performance-Based Bonuses: Annual rewards based on your contribution and impact
Corporate Benefits: Including gifts for special occasions and team-building activities
Required Skills:
3 years hands-on IT experience across systems infrastructure and user support. Proven experience building systems and maintaining them after launch. Structured methodical troubleshooting and root cause analysis. Experience administering user accounts permissions and access across business tools. Practical understanding of networking servers or cloud services and backups. Experience resolving technical tickets and escalations for internal users or clients. Experience producing clear documentation and following change control procedures. Demonstrated ability to learn unfamiliar systems quickly.
Required Education:
A degree diploma or equivalent practical experience.
About Company
Die Nexus Group ist mehr als ein Unternehmen – Mit smarten Technologien unterstützen wir Menschen bei der Gründung, der Führung und dem Aufbau ihrer Firmen. Folgende Brands gehören der Nexus Group: Startups.ch: Die digitale Plattform für Gründer:innen – von der Geschäftsidee bis zur F ... View more
