IT Support Specialis....
IT Support Specialist, Trilogy
Posted on :
13-09-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1527688
- Solving complex customer problems that our AI bot was unable to help them with
- Asking insightful questions that get to the root cause of the customer’s problem
- Generating solutions using your product knowledge and our knowledge bases
- Spending 25% of your time learning about new products, features, & solutions
- Take ownership of support incidents and use all available resources and knowledge to resolve them
- Consistently improve the quality of your work by internalizing the feedback and coaching you receive
Employment Type
Remote
Company Industry
Department / Functional Area
Key Skills
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