Employer Active
0 - 0 years
Not Disclosed
Salary Not Disclosed
Any Nationality
N/A
1 Vacancy
Installing and configuring computer hardware operating systems and applications.
Assisting staff or clients through a series of actions, either face to face; email or over the telephone to help set up systems or resolve issues.
Troubleshoot technical issues to resolution and/or escalate to supplier or partner organisations as required.
Log all incidents and service requests in WLFs designated Helpdesk system.
Manage Helpdesk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
Full Time