Implementation Specialist

Ardent Resources is an executive search firm specializing in the placement of accounting, finance, information systems, and human resources professionals. Our firm is composed of seasoned business professionals with prior corporate experience as well as many years of hands on recruiting experience.

We are looking for a reliable and self-motivated individual to join our team! This is a high-pressure, fast-paced environment where the ability to multitask with accuracy and speed is essential. Although this is an entry to an intermediate level position, there is the opportunity for advancement, and we are absolutely willing to train the right person. Bear in mind this is a career position... If you are looking for something for 6-12 months you will hate this job. If you are looking for a professional career, and are willing to work hard, you will not regret the effort.

Responsibilities:
Answer incoming calls with prompt and friendly customer service
Service client accounts and accurately process policy endorsements
Actively solicit new business, policy additions, and referrals at every service contact
Identify the customer's coverage needs, recommend coverage, and prepare rating quotes and proposals using the agency's rating and management system
Process renewals and re-market them as needed
Complete account reviews, updating and ensuring the accuracy of client and policy information
Listen and respond to customer needs and concerns to maximize retention and loyalty

Skills Required:
Extreme attention to detail
General computer knowledge
Professional appearance and communication skills
Willingness to learn

Education Required:
High School diploma or equivalent

Benefits:
Group life insurance
401K (with matching contribution)
Paid time off (2 weeks on average a year)
Cell phone allowance