Housekeeping Attendant

Promote the hotel’s quality service standards and ensure that the hotel provides its guests with excellent housekeeping services such as clean room, linen and services.

• Clean assigned guest rooms according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.

• Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.

• Manages guest questions, requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant team members to assist.

• Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.

• Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.

• Verify the physical status of room and updates Order Taker of any discrepancies found.

• Provide the turn down service where provided to assigned guest rooms according to standards established by the hotel. It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary.

• Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.

• Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.

• Keep informed of hotel products and services knowledge in order to answer guest questions.

• Any and all other work as required to complete the primary purpose of the position

Requirements

2 to 3 years of relevant experience.

Benefits

Transportation, Insurance, visa

2 to 3 years of relevant experience.