Employer Active
Job Description
The top responsibilities will include application processing, customer service interaction, and case management. The ideal candidate will be able to quickly learn how to process applications while following USDA guidelines, effectively and compassionately communicate (through the phone or via email) to schools and households and maintain household cases in a database to ensure benefits are accurately issued.
Skill
Required / Desired
Amount
of Experience
Non-IT help desk experience
Required
3
Years
Strong customer service experience
Required
2
Years
Accuracy in data entry
Required
Excellent human relation skills with the ability to work with diverse constituencies and a variety of educational levels
Full Time