Head of Change Management Governance

Job Description

Report: CIO

Team size: 6-7 members

Key Responsibilities

GENERIC ACCOUNTABILITIES

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Contribute to divisional strategy through aligning all non-technical activities with divisional strategy and business plans

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Define and implement the bank’s divisional policies and processes.

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Coordinate and report on risk compliance in divisional activities.

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Ensure divisional activities comply with governance and legal / regulatory frameworks.

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Manage, motivate and coach people in line with succession / career planning requirements.

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Engage with stakeholders to achieve acceptable outcomes as per bank strategy.

SPECIFIC ACCOUNTABILITIES

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Lead process improvement and change initiatives that deliver significant benefits

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Monitor divisional budget and assist in execution of division’s budget plans.

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Manage change requests across all divisions through prioritisation, chair the Change Control Board.

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Track all contracts and invoices.

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Drive people related activity across the division, including employee engagement, identification of skill shortages, proposals for training programs, engaging with HR to deliver positive outcomes across the division.

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Manage monitoring of productivity and lead / monitor initiatives to achieve cost reduction / productivity improvements.

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Facilitate work of internal and external audits, monitor resolution of open points within the agreed timelines.

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Develop and lead license management bank-wide by dealing with local / international vendors. Raising awareness, ensuring compliance and effective cost management.

Skills

Candidate Profile:

1. Requirement open for Kuwaiti nationals.

2. At least 13 year’s professional experience

3. Bachelor’s Degree in relevant discipline with IT qualifications and training.

4. Certification in IT Quality implementation and management.

5. Approaches to ISO quality management.

6. Budgetary and performance management techniques.

7. Project management planning and experience.

8. Quality initiatives/Certification.

9. Performance measurement and management.

10. Audit and risk management awareness.

11. People management & organizational development.