Executive B2B Collection

Ensure communication & follow up effectively with sales department regarding Customer collections on a timely basis.

Deliver cash and cheques to the cashier.

Receive new invoices and deliver invoices to customers.

Keep track of assigned accounts to identify outstanding debts

Locate and contact debtors to inquire of their payment status

Negotiate payoff deadlines or payment plans

Handle questions or complaints from customers and communicate the same to the concerned.

Investigate and resolve discrepancies

Create trust relationships with debtors when possible to avoid future issues

Update account status regularly

Alert superiors of debtors unwilling or unable to pay when necessary

Comply with requirements when legal action is unavoidable

Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

Establish and maintain effective and cooperative working relationships with dealers/ customers and other entities.

Communicate with people outside the organization, representing the organization to external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.