Data Centre Operations Analyst - Onsite

Requirements

• To monitor maintain analyze and troubleshoot data center equipment and software in support of data center operations in a 24x7 shift based on a roster system (this includes working on public holidays).
  
• Support production operations environment including multiple servers and storage networking batch processing backup and related activities.
  
• Report on status of all events as per the escalation procedures.
  
• To deliver Technical Operations S.L.A to the business users.
  
• To provide L1 support to users on business applications and infrastructure.
  
• Interacting with users and support groups to resolve problems formulate plans and schedules.
  
• Manage system environment power safety and security systems in the Data Centre.
  

:: About You:

• A degree or diploma in Computer Science or related discipline.
  
• At least 2 to 3 years experience in a large Data Centre Operations.
  
• Knowledge of SAP Basis Unix DB2 TSRM ITIL System Hardware Operating Systems System Administration Monitoring System performance.
  
• Knowledge of backup utilities & DR concepts.
  
• Data Centre certifications highly desirable.
  
• Highly Motivated & Process driven with an eye for detail.
  
• Good communication in English & interpersonal skills.
  
• Knowledge of UPS Fire Protection and Security Systems present in Data Centres.
  
• Willing to work in 24/7 shift pattern.