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Customer Support Intern
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Customer Support Int....
Atmana
drjobs Customer Support Intern العربية

Customer Support Intern

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1 Vacancy
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Jobs by Experience

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0 - 0 years

Job Location

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UAE (Remote)

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1962288

1. Responding to and resolving customer issues raised over chat, email, reviews, and social media, and other channels

2. Recreating the issue to understand which components have specifically gone wrong before handing them over to developers

3. Working closely with engineers to ensure issues are resolved within the stipulated SLAs

4. Working towards ensuring a 7-star customer experience, by always taking an extra step to delight them

5. Communicating user suggestions to the engineering team to ensure that the issues/suggestions are considered in the product roadmap.

Employment Type

Remote

Company Industry

IT - Software Services

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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