Customer Support Intern العربية

Customer Support Intern

Atmana

Posted on : 07-03-2023

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1 Vacancy

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Jobs by Experience

0 - 0 years

Job Location

UAE (Remote)

Salary

Not Disclosed

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 07-03-2023

Job Description

1. Responding to and resolving customer issues raised over chat, email, reviews, and social media, and other channels

2. Recreating the issue to understand which components have specifically gone wrong before handing them over to developers

3. Working closely with engineers to ensure issues are resolved within the stipulated SLAs

4. Working towards ensuring a 7-star customer experience, by always taking an extra step to delight them

5. Communicating user suggestions to the engineering team to ensure that the issues/suggestions are considered in the product roadmap.

Employment Type

Remote

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About Company

Atmana

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Customer Support Intern

Atmana

Job Description

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