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CUSTOMER SERVICE REPRESENTATIVE
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CUSTOMER SERVICE REP....
Kana Group Co
drjobs CUSTOMER SERVICE REPRESENTATIVE العربية

CUSTOMER SERVICE REPRESENTATIVE

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1 Vacancy
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Jobs by Experience

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2 - 3 years

Job Location

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Kuwait City - Kuwait

Monthly Salary

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KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1666016
  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Employment Type

Full Time

Company Industry

Fitness / Wellness / Gym / Salon / Spa

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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