Customer Engineer

About The Role

In this role, you’ll collaborate closely with engineers, product managers, and leadership stakeholders to integrate API seamlessly. As a Customer Engineer, you’ll not only guide customers through the integration process but also act as their technical advocate throughout their journey.

Responsibilities

• Design and implement technical solutions using the API based on customer needs.
• Advise customers on product architecture and best practices for API usage.
• Provide ongoing technical support, including debugging and issue resolution.
• Proactively identify and implement fixes and improvements in the Enode codebase.
• Champion new products and features based on customer feedback.
• Drive internal projects to enhance the customer experience.
  

About You

• 2+ years of relevant experience in customer engineering or user-oriented software engineering.
• Proficient in managing technical client relationships and diving into codebases.
• Experience in managing complex software projects with internal and external stakeholders.
• Strong communication skills, with the ability to explain technical concepts effectively.
• Agile and adaptable, thriving in a dynamic environment.
• Nice to have: Experience in a technical role at a third-party API company.
  

What We Offer

• Opportunity to join an early-stage climate tech start up with global aspirations.
• Competitive compensation, including an attractive employee option program.
• Unlimited PTO and flexible working schedule.
• Stipend for home office setup and co-working space.