Collection Executive

1. To achieve Monthly Collection Targets and maximizing cash flow for the business and forecasting.
2. To achieve Aged Debt/Bad Debt reduction and dispute resolutions by providing progress communications on any negotiations/payment plans and analyze the defaulters by categorizing them to optimize financial return and to meet expenditure commitments.
3. To work with customers to achieve prompt payment, confidently handling customer issues on a daily basis thru email, phone calls, walk-in customers, and arranged meetings and ensuring maximum customer satisfaction.
4. To consult on the complicated defaulter cases and provide the management with a proper commercial analysis to make decision after reviewing with the Line Manager.
5. To work in partnership with all the internal team in Commercial & Finance Divisions, Legal Dept., Government Relations to ensure seamless resolutions of customer issues - ENABLING PAYMENT.
6. To manage Commercial Bounced Cheques till payment is settled, to achieve cash collection and providing Bounced Cheque reports for management direction monthly and ensure that the management decisions are done within the agreed time frame.
7. To follow up on the assigned Work flows and conclude them immediately once raise maximum time line is 24h to close any assigned Work Flow.

Remote Work :

No