Client Engagement Manager - Italy

The role of Client Engagement Manager (Sales Manager) centers around strategically defining relevant target groups in Italy to source potential Professional Partners for IFZA and ensuring that they are trained and knowledgeable about IFZA offerings. The ideal candidate will be able to maintain solid relationships with Professional Partners, built on transparency and trust. This role requires sourcing and generating new leads and ensuring these efforts are accompanied by Marketing initiatives in order to meet sales targets.

• Generating and implementing business development strategies to secure new sales opportunities and professional partnerships in Italy
  
• Building and maintaining strong and long-lasting customer relationships in international segments
  
• Assisting with any queries, questions, and concerns from Professional Partners and Clients
  
• Generating and implementing business development strategies to secure new sales opportunities and professional partnerships
  
• Traveling to Italy to meet new and existing Professional Partners and Clients
  
• Effectively managing client expectations, particularly in situations where applications prove to be problematic, rejected, or delayed
  

Requirements

• Full English proficiency and native Italian are required
  
• Exceptional communication and interpersonal skills
  
• Proven experience in sales and client engagement
  
• Proven track record of meeting and exceeding targets
  
• Experience tracking relevant KPIs
  
• Solid Experience and Knowledge of Italy market is mandatory
  

Benefits

• 24 annual leave days
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade at your own cost)
  
• Bonus scheme (in relevant departments)
  
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
  
• Invitations to participate in various company functions, staff events, and department team building events
  
• Opportunities to learn, develop and grow with the organization