Client Account Officer
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Job Description
Date Posted
Position Client Account Officer(Customer Service Officer)
Job location Dubai
candidate location UAE
Purpose of the role
The Client Account (Customer Service) Officer is responsible to handle the accounts of Meal Plan customers and provide them with efficient customer service
Key Areas of Responsibilities
- Provide help and advice to customers about products and services
- Communicate courteously with customers by telephone email letter and face to face
- Investigate and solve customers problems whilst working closely with the Team Leader
- Responsible to keep accurate records of discussions or correspondence with customers
- Learn about organizations products promotions or services and keeps up to date with changes
- Responsible for collecting money paid by clients for meal plans and update the money collection schedule
- Coordinate with the Nutritionists for clients appointments
- Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the inhouse Nutritionist
Professional Requirements
- Bachelors degree or equivalent
- At least years experience in Customer Service
- Excellent communication skills
- Interpersonal Requirements
- Good MS Office skills
- Good verbal and written communication skills
- Ability to act on own initiative and handle stress well
- Excellent grooming/appearance at all times
- Sociable with an open personality that fits the brand image
- Commitment to developing and maintaining a premium brand
WHAT WE BRING TO THE TABLE
- A fun friendly place to work and a great company culture to match Did we mention we offer free lunches
- An inclusive collaborative community where your voice will be heard and youll have the opportunity to fuel your creative journey
- The ability to really make a difference with your ideas were a purpose driven company
- A modern office environment designed to foster inspiration creativity and teamwork
- A talented team of super smart (but humble) people
- A culture committed to innovation openness humor respect & motivation
Package
Salary AED /Month Performance based incentives
Additional Benefits Medical & Annual Airfare for self
Required language(s)
- English
Job Type Fulltime ( days/week)
Remote Work
No
Employment Type
Full Time
