BUSINESS EXCELLENCE ANALYST
Posted on :
29-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
29-07-2022
Job Description
Req ID : 1318243
- Support in developing & continuously update processes, procedures, work instructions and flow charts for all functions within the assigned areas in accordance with international standards requirements.
- Define performance measures for processes/procedures in the assigned areas to monitor and analyses its implementation.
- Assist & Conduct Internal Audit reviews of assigned areas (HR, Sales, Customer Care, Technical etc.) to ensure compliance with standards requirements & identifies gaps & areas for improvement & agree with auditees on corrective actions and target dates.
- Follow up to ensure that all findings from internal and external audits and Management Review meetings are monitored and tracked for timely implementation of corrective and preventive actions.
- Analyze existing processes to define gaps, analyze root causes, propose improvements, and eliminate unnecessary steps to increase efficiency & effectiveness for customer satisfaction.
- Ensure availability & accessibility of all updated documents on the intranet for areas of responsibility by monitoring effective implementation of documents & record control process to ensure effective functioning of the management systems.
- Benchmark customer interface processes with best practice in telecom to recommend for improvements.
- Promote and improve awareness on Quality concepts & tools & ISO processes and procedures and environmental Programs in the assigned areas
- Follow-up on all the Environmental management programs set by the owners, which to be aligned with COMPANY environmental policy and procedures. Monitor, measure and analyze data for reporting the results and achievements against target.
Employment Type
Full Time
Department / Functional Area
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