Bellboy

Job Descriptions

Core Functions
As a Bellboy, you are responsible to provide professional and customer-focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
Maintain an up to date knowledge of the hotel and local services
Maintain awareness of guest profile through Opera guest profile system
Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
Handle all messages, mail, and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
Deliver morning newspapers to rooms
Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
Maintain effective communication with all related departments to ensure smooth service delivery

Requirement:
Preferably has working experience in a 5* hotel
Minimum High School Graduate
Hotel Management graduate or Front Office operations certificate holder
Willing to work shifts
Proficiency in English, both verbal and written
Candidate must be locally available (UAE)

Skills Required

Compensation & Benefits

• Negotiable