AV Engineer

Responsibilitis:

• Receipt of user requests / incidents escalated by the ServiceDesk / end
• Provide L2 support for tickets escalated by Service
• Configure, troubleshoot, and resolve issues related to hardware and software for
• Provide support for install/upgrade/de-install/repair activities on all AV
• Ensure that all AV hardware and software is prepared to meet the needs of the
• Proved input for plans and advice on live audio and video events, including broadcasts, conferences, including but not limited to supporting conference calls (audio or video) that may be conducted on communication and collaboration
• Operating the master controls of AV systems during
• Assembling, and disassembling AV
• Ensuring the production and updating of AV documentation such as user
• Cabling and wiring to implement technologies for AV