Assistant IT Manager

About Company

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Job Descriptions

(Dubai, United Arab Emirates) Looking for an Assistant IT Manager for a 5* hotel

As an Assistant IT Manager, you will be responsible to provide first level support for both users and guests for various IT and Business applications.

Responsibilities and essential job functions include but are not limited to the following:
Control the computer systems budgets.
Troubleshoot hardware, software and network operating system.
Be familiar with all hardware and software.
Provide orientation to new users of existing technology.
Provide clear leadership for high quality of technology service to all departments in the hotel operation while actively managing service level agreements with external technology suppliers.
Ensure quality of data is maintained with all systems including ensuring all systems are properly backed-up as standards require.
Ensure all security, data-protection and data-privacy requirements are met to the best level possible.
Ensure smooth technology operations for all employees and assist in ensuring all guest-facing technologies meet service level agreements with external suppliers.
Maintain log and/or list of required repairs and maintenance.

Skills Required

Leadership Skills

Internet technologies

MS Office applications

Opera Property Management System and related IT System