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Application Support - Finacle
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Application Support ....
drjobs Application Support - Finacle

Application Support - Finacle

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Application Support - Finacle
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Job Description

Req ID : 2076253

Job Purpose:

The person will be responsible for providing the IT Operational support of Core Banking Finacle. He will be working on Finacle 11x versions.

Job Overview

  • Should have at least 3 years experience in Finacle 10x or above
  • Should have good Knowledge in Oracle - SQL & PL/SQL
  • Hands on experience in Unix/Linux Command Experience in Application Production support.
  • Hands on experience in proactive monitoring, troubleshooting application related problems on production, Incident Analysis & resolution, and RCA related to Application.
  • Hands on experience in ensuring the resolution for Production issues is accurate and within SLA.
  • Experience in workflow maintenance and Configuration.
  • Should be well versed with the ITIL concept for Incident, Problem and change management processes.
  • Exposure banking domain would be an added advantage.

Responsibilities and Duties

  • Application support specialist is responsible for stability of applications assigned to them by Managers and ongoing support for these applications.
  • This includes service delivery, SLA maintenance for Incidents and SRs. They will be reporting to Manager, Application Operation.
  • This role is also responsible for maintaining production systems to the SLA targets for system availability, incident response and resolution time, and problem follow up.


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