Accounts Receivable

Accounts Receivable What is in it for you: • Employee benefit card offering discounted rates in Accor worldwide • Learning programs through our Academies • Opportunity to develop your talent and grow within your property and across the world! • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: • Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs. • Maintain a healthy communication both with the F&B, Sales and FO to ensure proper handling of daily backups of customers. • To guarantee proper handling of the filing system in place according to policies and procedures. • Any additional tasks coordinated by the Director of Finance / Finance Manager. • Prepare account billings promptly and accurately with required supporting documentation. • Maintain up-to-date files for all outstanding accounts. • Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge • Assist the credit manager or accounting manager’s designate in the completion of the Accounts Receivable Officer duties • Assist the Credit Manager in the performance of his/her own duties as requested • Communicate promptly with the Credit Manager on any discrepancies in billing. • Perform any additional duties assigned to you Your experience and skills include: • Have a minimum of two (2) years’ experience in a similar role in the hotel industry. • Have the ability to work under pressure and in a fast-paced environment. • Have the ability to communicate effectively with the team and deliver consistently.