Robotic Process Automation Consultant

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Installing, configuring, and maintaining the UiPath, RPA environment.

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Designing, implementing, and maintaining the UiPath, RPA infrastructure and its associated components.

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Ensuring the stability, security, and scalability of the UiPath RPA environment.

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Providing technical support for UiPath, RPA production issues and troubleshooting.

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Monitoring the performance of the UiPath, RPA infrastructure and implementing improvements to optimize the system.

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Collaborating with the development team to implement UiPath, RPA processes and ensuring their successful deployment.

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Managing the software and hardware components of the UiPath, RPA environment.

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Creating and maintaining detailed documentation of the UiPath, RPA infrastructure and its associated components.

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Participating in disaster recovery and business continuity planning and testing.

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Keeping up to date with the latest developments in UiPath, RPA and related technologies.

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Troubleshooting technical issues related to UiPath, RPA software.

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Responding to customer inquiries via email, phone, or chat

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Providing guidance and assistance to customers to help them effectively use UiPath, RPA software.

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Escalating complex issues to senior support or development teams as needed

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Collaborating with cross-functional teams to resolve customer issues.

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Maintaining detailed documentation of customer interactions and issue resolution steps

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Staying up to date with the latest UiPath, RPA products and technologies.

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Communicate with the business unit and the transformation team to study the proposed automation of a manual process in detail.

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Create Specification Requirement Document with thorough understanding of the process from BRD and meetings with the business team.

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Interact with various sections of the IT team for access provisioning, DBA related requirements, web service requirements, possible changes in the UI etc. to get the automation done more efficiently.