Associate Program Manager UAE National, MENAT DEX Team
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Job Summary
We are looking for a motivated and detail-oriented Associate Program Manager to join our this role you will support the planning coordination and execution of programs across Delivery Experience Basket Building and Consolidation initiatives.
You will work closely with cross-functional teams including Product Tech Operations and Business stakeholders to drive program outcomes and contribute to our customers end-to-end shopping and delivery experience.
Key job responsibilities
- Support the end-to-end program management of initiatives across Delivery Experience Basket Building and Consolidation workstreams ensuring timely delivery against defined milestones.
- Track program health by monitoring key metrics identifying risks and escalating blockers to senior stakeholders in a timely manner.
- Coordinate across cross-functional teams to align on priorities dependencies and deliverables facilitating regular syncs and status updates.
- Assist in defining program goals success metrics and mechanisms to measure impact of initiatives on customer experience and business outcomes.
- Prepare clear and concise program updates reports and documentation for leadership reviews and team communications.
- Contribute to continuous improvement by identifying process gaps and proposing solutions to improve operational efficiency.
- Support data gathering and analysis to inform program decisions and track progress against goals.
About the team
Our team focuses on improving the customer experience across the end-to-end shopping and delivery journey. We work on programs that drive basket building to increase units per purchase optimize consolidation to improve delivery efficiency and enhance the overall delivery experience for our customers. We are a collaborative data-driven team that values ownership innovation and customer obsession.
- Bachelors degree or above in Operations Business Project Management or Engineering
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience in English-language communication skills both written and verbal
- Experience with data and analysis tools including Microsoft Excel and SQL
- Experience in a fast-paced high-tech company or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- 13 years of experience in program management operations or a related role.
- Experience in retail project management supply chain inventory management sourcing finance and/or consulting
- Experience using data and metrics to back up assumptions evaluate outcomes and make data-driven decisions
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
You will work closely with cross-functional teams including Product Tech Operations and Business stakeholders to drive program outcomes and contribute to our customers end-to-end shopping and delivery experience.
Key job responsibilities
- Support the end-to-end program management of initiatives across Delivery Experience Basket Building and Consolidation workstreams ensuring timely delivery against defined milestones.
- Track program health by monitoring key metrics identifying risks and escalating blockers to senior stakeholders in a timely manner.
- Coordinate across cross-functional teams to align on priorities dependencies and deliverables facilitating regular syncs and status updates.
- Assist in defining program goals success metrics and mechanisms to measure impact of initiatives on customer experience and business outcomes.
- Prepare clear and concise program updates reports and documentation for leadership reviews and team communications.
- Contribute to continuous improvement by identifying process gaps and proposing solutions to improve operational efficiency.
- Support data gathering and analysis to inform program decisions and track progress against goals.
About the team
Our team focuses on improving the customer experience across the end-to-end shopping and delivery journey. We work on programs that drive basket building to increase units per purchase optimize consolidation to improve delivery efficiency and enhance the overall delivery experience for our customers. We are a collaborative data-driven team that values ownership innovation and customer obsession.
- Bachelors degree or above in Operations Business Project Management or Engineering
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience in English-language communication skills both written and verbal
- Experience with data and analysis tools including Microsoft Excel and SQL
- Experience in a fast-paced high-tech company or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- 13 years of experience in program management operations or a related role.
- Experience in retail project management supply chain inventory management sourcing finance and/or consulting
- Experience using data and metrics to back up assumptions evaluate outcomes and make data-driven decisions
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Crisis Management
- Microsoft Word
- Office Experience
- Conflict Management
- Constant Contact
- Microsoft Powerpoint
- Research Experience
- Salesforce
- Administrative Experience
- Public Speaking
- Google Suite
- Writing Skills
About Company
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