Warehouse Manager
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Job Summary
Multi-Site Manager (Deliveroo HOP)
Join us in our mission to transform the way people shop and eat where impact innovation and growth drives everything we do. Our Commercial team sits at the centre of Deliveroos marketplaceshaping how we serve restaurants grocers and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies we take on big challenges that move the business forward. If you thrive in fast-paced commercial environments and want to influence the future of a global brandthis is the team for you.
Were looking for a Multi-Site Manager to join our Dubai this role youll drive the highest performance possible within a cluster of sites maximising customer satisfaction and optimising operational productivity.
Get to know our Commercial team what drives us how we work and what you can expect.
What Youll Be Doing
Youll be joining the Deliveroo HOP team. HOP is our speedy grocery delivery service aiming to deliver household essentials to customers in as little as 10 minutes through a network of dedicated delivery stores.
Heres what your day-to-day might look like:
Lead Regional Excellence: Oversee 24 sites working closely with Assistant Managers to achieve KPI targets and maintain operational excellence at a distance.
Drive Commercial Performance: Manage the P&L for your cluster identifying opportunities to grow order volume and GMV while tightly controlling inventory and wastage.
Champion People Development: Recruit onboard and motivate HOP team members managing the full employee lifecycle and fostering a high-performance culture.
Ensure Compliance & Safety: Act as the lead for Health & Safety and Due Diligence ensuring all sites remain safe legal and compliant through regular audits.
Optimise Operations: Plan effective work weeks to supervise merchandising stock accuracy and labour scheduling while helping to evolve the HOP operating model.
What Youll Need to Thrive
Essential
Significant Grocery Expertise: Substantial experience in grocery operations with a proven track record of influencing P&L and KPI performance.
Strong Leadership Capability: Proven ability to lead recruit and develop diverse teams including experience in remote management and HR/ER cases.
Operational & Compliance Rigour: Deep knowledge of food safety and Health & Safety requirements with an eye for detail in maintaining site standards.
Data Literacy: Tech-savvy and comfortable using data (experience with Looker preferred) to inform commercial decisions and track site progress.
Adaptability: Flexibility to travel between multiple locations and work night shifts or rotational weekends to oversee Dubai operations.
Nice to Have
Project Management: Experience leading cross-functional initiatives or business improvement projects.
Hyper-growth Experience: Experience working within a fast-paced dark store or rapid delivery environment.
Why Join Us
At Deliveroo youll do work that matters solving real-world problems in a three-sided marketplace thats constantly evolving. Were food lovers problem solvers community builders and more brought together by a shared drive to make things better. Working here you can expect to:
Make a visible impact every day
Your work directly improves experiences for customers partners and riders.
Learn fast in an entrepreneurial environment
Work close to the market with autonomy pace and real responsibility.
Build a career not just a role
Stretch yourself develop new skills and grow as the business evolves.
Deliver together in an inclusive culture
Collaborative values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shineour interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash bringing together teams with even greater reach scale and ambition. Depending on your role you may collaborate with teammates systems and leaders across DoorDash and Wolt. Together were unlocking new possibilities as one global team.
Diversity Equity and Inclusion
At Deliveroo we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger more creative and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation gender identity socio-economic background religion or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles or if you require any reasonable adjustments during the recruitment process please contact our recruitment team at and well be happy to help ensure you have a fair and equitable experience.
If youre excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious supportive teams wed love to hear from you!
Required Experience:
Manager
Key Skills
- Shipping & Receiving
- Inventory Control
- Forklift
- Continuous Improvement
- Warehouse Management
- Warehouse Experience
- Warehouse Distribution Experience
- Warehouse Management System
- Leadership Experience
- Supervising Experience
- Logistics
- 3PL
