Customer Service Representative - Delivery & Documentation
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Customer Service Representative is responsible for managing the documentation and customer-facing aspects of the vehicle purchase and delivery process. This includes ensuring compliance with company policies overseeing quality control and facilitating smooth handovers to customers.
Responsibilities:
- Ensure completion and accuracy of purchase and sale documentation in line with company policies.
- Inform customers of terms and conditions including warranties and service schedules and provide all relevant documents.
- Store all documentation appropriately for future reference.
- Supervise the handover and delivery of new vehicles to customers.
- Conduct quality control on new vehicles received from PDI or stores before delivery or display.
- Invoice vehicles immediately after delivery.
- Maintain secure storage of service books handbooks insurance documents and related items.
Requirements
- Secondary School education
- Minimum of 3 years of experience in a similar role
- Excellent communication skills
- Customer-oriented friendly and polite demeanor
- Strong analytical skills
- Proficiency in English and Arabic
Benefits
- Visa Sponsorship
- Medical Insurance
- Annual Leave
- Annual Tickets
