Guest Service Officer - Telecommunication
Job Summary
Guest Service Officer Telecommunication
You are the beginning of an exceptional guest experience. As a Guest Service Officer - Telecommunication you will make our guests feel welcome and reflect the exceptional experience once they arrive!
- Effectively manage all calls to the hotel as per the companys Brand Standards
- Consistently offer exceptional friendly and engaging service
- To be constantly aware of the room situation and to strive to obtain maximum occupancy
- To attend to the hotel guests in all communication from inside and outside the hotel
- To be aware of the hotels security fire and safety procedures
Qualifications :
- Diploma or degree in vocational hospitality or Room Division
- 2 to 5 years experience depending on education and career background
- Languages: fluent in English and a 2nd language would be a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more