Service Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
- Location: Abu Dhabi UAE
- Employment: Full Time
- Industry: AI and IT Company
- Sector: Government Entity
- Contract: 1 year extendable
- Experience: 79 Years
Role Overview
Owns ITSM process governance and operational performance across Incident Problem Change and Release Management.
Key Responsibilities
Oversee ITSM lifecycle processes
Maintain service catalogs and configuration data
Drive audits compliance and risk management
Deliver service improvement initiatives
Report service metrics to senior leadership
Required Skills & Certifications
ITIL 4 Strategist: Direct Plan & Improve (DPI)
Strong ITSM lifecycle knowledge
ServiceNow or Jira Service Management
Process documentation and governance expertise
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
