Service Manager

أبوظبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 17 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Location: Abu Dhabi UAE
Employment: Full Time
Industry: AI and IT Company
Sector: Government Entity
Contract: 1 year extendable
Experience: 79 Years

Role Overview

Owns ITSM process governance and operational performance across Incident Problem Change and Release Management.

Key Responsibilities

Oversee ITSM lifecycle processes
Maintain service catalogs and configuration data
Drive audits compliance and risk management
Deliver service improvement initiatives
Report service metrics to senior leadership

Required Skills & Certifications

ITIL 4 Strategist: Direct Plan & Improve (DPI)
Strong ITSM lifecycle knowledge
ServiceNow or Jira Service Management
Process documentation and governance expertise

Location: Abu Dhabi UAE Employment: Full Time Industry: AI and IT Company Sector: Government Entity Contract: 1 year extendableExperience: 79 Years Role Overview Owns ITSM process governance and operational performance across Incident Problem Change and Release Management. Key Responsibilities Over...