Client Engagement Manager Sales
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Company Overview
Intertec Systems is a leading IT services provider headquartered in Dubai specializing in digital transformation IT operations hybrid IT IoT and cybersecurity for retail banking insurance and healthcare sectors across the Middle East and India. With a presence since 1991 and offices in multiple countries Intertec is committed to employee growth and customer success.
Job Overview
The Client Engagement Manager Sales is a senior full-time position based at Abu Dhabi. This role is responsible for expanding Intertecs footprint across key industry sectors managing strategic customer relationships and driving profitable growth for our technology solutions and services portfolio.
Qualifications and Skills
- Bachelors degree in business Engineering or related field; MBA is a plus.
- 10 years of experience in B2B sales preferably in System Integration IT services or technology solutions.
- Proven track record in both new business development and account management in UAE Market
- Strong understanding of IT infrastructure networking cloud or software integration.
- Excellent communication negotiation and relationship-building skills.
Roles and Responsibilities
Sales Hunting (New Business Development)
- Identify and target new enterprise customers for IT solutions (Digital Transformation AI IT infrastructure software networking security cloud etc.).
- Develop and qualify leads through research cold calls industry events referrals and digital campaigns.
- Build and maintain a strong pipeline aligned with quarterly and annual sales targets.
Sales Farming (Account Management)
- Manage and grow existing client accounts by maintaining strong relationships understanding evolving needs and identifying upsell/cross-sell opportunities.
- Act as a trusted advisor and liaison between the customer and internal delivery/support teams.
Solution Selling & Deal Closure
- Understand client requirements map them to suitable offerings and craft compelling value propositions.
- Coordinate with pre-sales technical and delivery teams to design and propose optimal solutions.
- Lead negotiations prepare proposals and drive deal closure.
Sales Operations & Execution
- Track and manage the entire sales cycle from lead capture proposal submission POC/demo coordination and project kickoff to implementation monitoring.
- Ensure timely documentation and compliance with internal sales processes.
Payment Collection & Revenue Assurance
- Coordinate with finance and project delivery teams to ensure timely invoicing and payment collection.
- Resolve billing issues or client escalations related to project delivery or commercial terms.
Key Metrics / KPIs:
- New customer acquisition
- Revenue from new and existing accounts
- Sales pipeline conversion rates
- Customer satisfaction and retention
- Days Sales Outstanding (DSO) / Payment collection cycle
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Intertec Systems is an IT services company headquarters in Dubai. We specialize in Retail, Banking, Insurance, and Healthcare organizations across Middle East and India. Intertec’s key capabilities include Digitalization of Business Operations, IT Services and Operations, Hybrid IT, S ... View more
