Accommodation Attendant
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Job Summary
What are we looking for
- Ability to arrive to work on time and when scheduled.
- Physically able to move large objects such as carts large bags of linen ironing boards.
- Physically able to operate cleaning equipment such as vacuum cleaner brooms spray bottles and chemical dispensers.
- Ability to read and recognize room and floor numbers.
- Ability to communicate effectively with team members verbally or in written form.
- Ability to learn follow and enforce standard of cleanliness as they apply to all aspect of rooms.
Ability to follow all Health and Safety procedures and able to recognize and act in emergency situations.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
As an Accommodation and Office Attendant in the Human Resources department your primary responsibility is to ensure the cleanliness and maintenance of team member apartments and accommodation. You will play a crucial role in creating a welcoming and hygienic living environment for our team addition to housekeeping duties you will also oversee team member onboarding and off boarding processes in the accommodation manage inspections pest control measures and handle various administrative tasks related to accommodations and Human Resources requested by your Director/Manager.
What will I be doing
- Clean accommodation rooms & apartments after offboardings and as required.
- Address specific maintenance & cleanliness issues promptly to maintain high standards.
- Facilitate the onboarding process for new team members ensuring that their apartments are ready to occupy.
- Perform regular and thorough inspection of team member apartments according to established cleanliness standards & policies
- Conduct apartment inspections during team member offboarding collecting keys and ensuring a smooth transition for departing team members.
- Report to HR Director to coordinate accommodation availability for new hires and departing team members.
- Implement and manage pest control measures to prevent and address pest issues in team member apartments.
- Coordinate with external pest control services to conduct regular inspections and treatments ensuring a pest-free living environment.
- Educate team members on best practices for preventing and reporting pest issues.
- Maintain accurate records of apartment assignments cleaning schedules and occupancy status.
- Collaborate with HR and other departments to coordinate accommodation needs for team members.
- Maintain the accommodation inventory and stores and report to HR Director accordingly.
- Manage building & parking access cards.
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
