Job Summary

General Overview:

We are hiring motivated and proactive UAE Nationals for entry-level Customer Support roles. This opportunity is ideal for high school graduates and diploma holders who are eager to start or grow their careers in a professional corporate environment and are available to join immediately.

As a Customer Support Officer you will be responsible for handling customer inquiries providing timely support managing documentation and ensuring a smooth and positive customer experience.

Key Responsibilities:

Handle customer inquiries via phone email or other channels promptly and professionally.
Provide accurate information and resolve basic service-related issues.
Maintain and update customer records and documentation.
Coordinate with internal teams to ensure timely follow-ups and issue resolution.
Support service processes while adhering to company policies and standards.
Ensure high customer satisfaction through clear communication and problem-solving.
Manage multiple tasks while maintaining strong attention to detail.
Adapt to evolving customer service procedures and workflows.

Requirements:

UAEN with a Family Book
High School or Diploma qualification
12 years of experience in customer service operations or administration (preferred)
Strong communication skills in Arabic and English
Proficient in computer use and Windows-based applications
Organized detail-oriented and able to work in a fast-paced environment
Available to join immediately

General Overview:We are hiring motivated and proactive UAE Nationals for entry-level Customer Support roles. This opportunity is ideal for high school graduates and diploma holders who are eager to start or grow their careers in a professional corporate environment and are available to join immediat...