Customer Service Representative Super Bytes

Qureos Inc

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دبي - الإمارات

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تاريخ النشر: نُشرت قبل 7 يوم
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Job Title: Customer Service Representative
Location: On-site (Dubai UAE)
Salary: AEDper month (maximum) Attractive Incentives
Languages Required: Gujarati Telugu Kannada and Hindi
Job Type: Full-Time
Shifts: 11-hour rotational
Benefits: VISA Food and Accommodation provided

Key Responsibilities

  • Handle inbound and outbound chats and calls to assist users on the platform.
  • Promote platform features offers bonuses and promotions to increase user activity and engagement.
  • Support users with account registration deposits withdrawals and general queries.
  • Work towards achieving daily weekly and monthly performance targets.
  • Maintain accurate records of leads conversations and user interactions.
  • Use Excel for tracking data updating reports and monitoring performance.
  • Provide professional empathetic and persuasive communication to ensure a positive customer experience.

Requirements

  • Previous customer service or telesales experience preferred (experience in gaming or fintech domains is a plus).
  • Fluency in Gujarati Telugu Kannada and Hindi is mandatory.
  • Basic knowledge of Excel (data entry and formulas).
  • Strong communication and problem-solving skills.
  • Comfortable working in rotational day shifts.
  • Immediate joiners preferred.
Job Title: Customer Service RepresentativeLocation: On-site (Dubai UAE)Salary: AEDper month (maximum) Attractive IncentivesLanguages Required: Gujarati Telugu Kannada and HindiJob Type: Full-TimeShifts: 11-hour rotationalBenefits: VISA Food and Accommodation providedKey ResponsibilitiesHandle inbou...
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المهارات المطلوبة

  • الكتابة
  • إدخال البيانات
  • خدمة العملاء
  • Basic Math
  • Computer Skills
  • Windows
  • الخدمات المصرفية
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking