Food and Beverage Manager
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Job Summary
The Food & Beverage Manager is responsible for overseeing all operations within the Food & Beverage department. This includes ensuring exceptional guest experiences maintaining service standards managing budgets and driving profitability while upholding the brands reputation for excellence. The role involves leading coaching and motivating a diverse team to deliver outstanding culinary and beverage experiences across multiple outlets including restaurants bars banqueting and in-room dining.
Key Responsibilities:
1. Operational Management
- Oversee daily operations of all food and beverage outlets including restaurants bars banqueting and room service.
- Ensure compliance with health safety and hygiene standards across all F&B areas.
- Conduct regular inspections of all outlets to ensure quality consistency and adherence to brand standards.
- Manage relationships with suppliers and vendors to ensure quality and cost efficiency.
2. Guest Experience
- Monitor guest feedback and implement strategies to enhance the dining and beverage experience.
- Develop and maintain innovative F&B offerings that align with market trends and guest preferences.
- Collaborate with the culinary team to create and update menus considering seasonality and profitability.
3. Financial Management
- Prepare and manage budgets for the F&B department including revenue forecasts and cost controls.
- Monitor food and beverage cost percentages and implement measures to optimize profitability.
- Analyze financial performance and present regular reports to senior management.
4. Team Leadership and Development
- Recruit train and mentor the F&B team fostering a culture of excellence and collaboration.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Develop and implement training programs to enhance service standards and product knowledge.
5. Marketing and Promotions
- Collaborate with the Sales and Marketing teams to develop promotional strategies and events.
- Monitor market trends and competitor offerings to position the hotels F&B outlets competitively.
- Ensure that the hotels F&B outlets maintain a strong presence on digital and social platforms.
6. Event and Banqueting Management
- Work closely with clients and the events team to ensure a seamless and memorable experience.
- Manage staffing and operational logistics for all events.
Qualifications :
Education and Experience
- Bachelors degree in hospitality management Culinary Arts or a related field.
- Minimum 57 years of experience in food and beverage management in a hotel environment with at least 3 years in a leadership role.
Skills and Competencies
- Strong leadership organizational and interpersonal skills.
- Exceptional guest service and communication abilities.
- In-depth knowledge of F&B operations including menu planning wine pairings and event management.
- Financial acumen with experience in budgeting forecasting and cost control.
- Familiarity with health and safety regulations and best practices in F&B operations.
Technical Skills
- Proficiency in property management systems (e.g. Opera MICROS or similar).
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
- Understanding of digital marketing tools for F&B promotion.
Additional Information :
Key Performance Indicators (KPIs):
- Guest satisfaction scores for F&B outlets.
- Revenue growth and cost control achievements.
- Team retention and training completion rates.
- Successful execution of events and promotions.
Working Conditions:
- Flexibility to work evenings weekends and holidays as required.
- Ability to work under pressure in a fast-paced luxury environment.
- Physical requirements include standing for extended periods and lifting light to moderate loads.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Management Experience
- POS
- Supervising Experience
- Micros POS
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
