Patient Administrator
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Closing date:
Number of positions: 1
Recruiter name:Fatma Alharthi
Reference number: 64625
Workplace Type:
Mediclinic Meadows Dubai United Arab Emirates
MAIN PURPOSE OF JOB
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role
KEY RESPONSIBILITY AREAS
- To effectively and efficiently manage the patient appointment scheduling and registration process
- To effectively and efficiently manage the medical insurance process and other related tasks
- Effectively manage the billing and cash up process
- To consistently meet customer service expectations by improving the quality of patient service
REQUIRED EDUCATION
Essential: Completed secondary school education (Grade 12)
Desired: Tertiary Diploma or Bachelors Degreepreferably within the fields of medical science finance / accounting
REQUIRED EXPERIENCE
Essential: 2-3 Years experience in a customer services role preferably in the healthcare industry
Desired: Experience in a Contact Centre or Healthcare environment
REQUIRED JOB SKILLS AND KNOWLEDGE
- Computer literacy and proficiency in MS Office applications
- CRM (customer relations management) software applications
- Hospital information systems
- Knowledge of company policies and emergency codes
- Knowledge of medical insurance terminologies and process
- Medical terminology and procedures
- Numerical literacy
- Patient scheduling and registration processes
All applicants will be considered with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us apply now and become a part of the Mediclinic Middle East Family
Required Experience:
Unclear Seniority
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
Mediclinic is focused on providing acute-care, specialist-orientated, multi-disciplinary healthcare services. The Group takes a sustainable, long-term approach to business, putting patients at the heart of its operations and consistently delivering high-quality healthcare services.
