Senior PMO Manager
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Job Summary
The Senior PMO Manager is responsible for overseeing the implementation and ongoing management of the Project Management Office (PMO) framework across the organization. This role plays a critical part in enhancing the consistency predictability and efficiency of project delivery by introducing and maintaining best practices governance and performance standards.
Acting as a key driver of project excellence the Senior PMO Manager ensures that all project-related information including deliverables risks and issues is effectively captured communicated and addressed. The role requires close collaboration with project leaders technical teams and cross-functional stakeholders to streamline execution and align delivery with strategic business objectives.
A highly customer-focused and leadership-oriented position the Senior PMO Manager is also responsible for managing the day-to-day operations of the PMO ensuring smooth interfacing between departments and maintaining alignment with client expectations. This position holds end-to-end accountability for planning coordinating and delivering projects on time within budget and according to defined scope while consistently meeting business requirements and quality standards.
Duties & Responsibilities :
PMO Strategy & Setup
- Establish and implement standardized PMO frameworks tools templates and methodologies across all CNS projects.
- Define measure and monitor PMO objectives in alignment with CNSs broader strategic goals and business priorities.
- Foster a high-performance delivery culture rooted in consistency transparency agility and operational efficiency.
Project Governance & Execution
- Oversee end-to-end delivery of all CNS projects and programs ensuring alignment to scope schedule budget and quality standards.
- Conduct regular project reviews to assess status risks dependencies and corrective actions.
- Monitor adherence to internal delivery standards client SLAs and governance protocols ensuring stakeholder accountability.
Talent & Capability Development
- Build and maintain a strong PMO team by driving skills development training programs mentoring initiatives and formal certifications.
- Conduct capacity planning and performance evaluations to align PMO resources with current and future business demands.
Stakeholder Engagement
- Act as a central escalation point for high-risk project issues and governance challenges ensuring timely resolution.
- Collaborate with internal business units to align project priorities streamline dependencies and eliminate delivery roadblocks.
- Provide regular updates to senior leadership and external clients on program health project portfolio performance and strategic outcomes.
Delivery Excellence
- Lead continuous improvement initiatives to optimize PMO operations through KPIs feedback loops and benchmarking.
- Support project teams with advanced guidance on estimation scope definition change management and conflict resolution.
- Step in as needed to support high-priority internal or client-facing projects to ensure delivery continuity and stakeholder satisfaction.
Qualifications :
Education:
Bachelors degree or higher in a relevant field.
PMP (Project Management Professional) certification is mandatory.
Additional professional certifications (preferred for hybrid environments):
Agile/Scrum certifications (e.g. CSM SAFe).
Experience:
- 810 years of experience in project and program management.
- 35 years in a PMO leadership role managing teams and large project portfolios.
- Proven track record of delivering successful projects in complex cross-functional environments.
Skills & Competencies:
Strategic thinking with the ability to align PMO initiatives to business goals.
Expertise in various project management methodologies (Agile Waterfall Hybrid).
Strong leadership and people management capabilities.
Excellent stakeholder management and influencing skills.
Analytical and problem-solving abilities.
Process-driven mindset with a focus on quality and consistency in delivery.
Effective communication and executive-level reporting skills.
Proficiency in project management tools (e.g. MS Project JIRA Smartsheet).
Ability to lead change management and continuous improvement initiatives.
Customer-focused approach with a strong commitment to service excellence.
Additional Information :
Emiratis are Encouraged to apply
Compliance with policies and procedures based on the ISO standards adopted by CNS.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- PMBOK
- PPM Tools
- Waterfall
- Project Server
- Project Management
- Sharepoint
- Microsoft Project
- Project Management Lifecycle
- SDLC
About Company
Established in 1981, Ghobash Group stands as a distinguished UAE-based conglomerate renowned for its highly diversified and progressive business ventures. With a robust portfolio spanning eight pivotal sectors, including a strong focus on Technology, Energy & Utilities, and Healthcare ... View more
