Senior Services Office-BBD(Outsource)
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Job Summary
Description
Key Accountabilities of the role
Oversee Ongoing due diligence reviews for all High Medium & low Risk across all Business Banking.
- Maintain effective resources management/planning for the ODD team against team core activities and Utilization.
- Manage the Supervisors Checkers & Makers daily & Monthly performance/productivity
- Create & review the KPIs for all ODD Supervisors Checkers & Makers regularly and when needed.
- Prepare the Mid & Annual appraisal for the ODD Supervisors Checkers & Makers Teams.
- Manage the daily operation of the ODD SupervisorsCheckers & Makers & Compliance with the Ongoing due diligence & Anti Money laundry regulations/SOPs.
- Reports compliance & all other issues and recommend changes to Management.
- Ensure that progress reports are shared with Senior Business Banking Operations & Compliance management accurately & on time.
- Ensure that a proper follow-up is in place with Operations Compliance and other units for the pending cases.
- Prepare critical Reports to Senior Management/GCEO Office on demand to show the progress.
- Work effectively with the department Manager and other departments Senior co-workers
- Prepare & Review all ODD related SOPs/Policies/SLAs Memos & BRIYs to ensure compliance with ODD Anti money laundry regulations and recommend changes accordingly
- Ensure to follow action plans in response to compliance Fraud violations & Audit discoveries identified cases.
- Identify Risks & set Controls for the ODD Teams.
- Arrange with Quality & Control team to Monitor RCSA KRI Control Testing for the ODD Makers & Checkers Teams.
- Ensure completion of ODD for all customers otherwise approved consequence management is implemented.
- Ensure the Exit relationship exercise is implemented after deciding which relation to be exited after analyzing the customer Revenue commitments Facilities DD s etc. and sharing the recommendation to Management.
- The final list is to be Shared with MIS team to provide the Account details & Status.
- Ensure Analysis of the shared MIS data is completed to decide which relation can be exited based on customer ongoing commitments with Bank and other parameters as per ADIB SOPs.
- Share the final list with BBD Product/Marketing Manager to dispatch the Exit letters to customers.
- Review after BAU period again the ODD completion status for all customers in scope ensure all completed/under process cases are excluded from the closure.
- Share the final pending list for closure with BBD Checker team.
- For cases with Balances to arrange to Issue a Payment order to clear the balance and then to arrange for closure.
- Ensure implementing Customers Exemption from ODD Process by deciding which relation to be Exempted after analyzing the customer Revenue commitments Facilities DDs etc.
- The final list is to be shared with Group Compliance (GCD) to approve the exemption.
- Post Obtaining GCD approval to communicate with IT/MIS team to obtain the Channels & Cards status/availability.
- After analyzing the data to share the final scope with MIS/CSF teams to process the blocking of the Channels & Cards.
- To Ensure Pop-Up Messages are placed for exempted customers as per approved Memo from GCD/Business.
- Any Other task assigned by Line Manager.
- Specialist Skills / Technical Knowledge Required for this role:
Professional certificate in Fraud Compliance Anti Money Laundry - Good knowledge of ADIB Business Banking Products & services
- Good knowledge of Policies & Procedures
- Fair Knowledge of banking practices regulations & risks
- Good Knowledge of Ongoing due diligence regulations issued by regulatory authorities
- Knowledge of Anti-Money laundering regulations issued by the regulatory authorities
- Computer skills
- Excellent Communication Skills
- Excellent in Excel.
Required Experience:
Senior IC
Key Skills
- Typing
- Clerical Experience
- Computer Operation
- Math
- Mortgage Servicing
- Office Experience
- Computer Literacy
- Medical Terminology
- Software Testing
- Administrative Experience
- Phone Etiquette
- Word Processing
About Company
Welcome to Abu Dhabi Islamic Bank. Our bank offers many of the world's leading financial and banking services. Learn more about us through our website.
